NM WIC Staff Spotlight

Esperanza Cordova, WIC EI, manages the WIC program for the Cuba, NM area of Sandoval County. She works completely on her own without any other WIC or Public Health staff in the building! WIC staff from around the NW Region support Esperanza with remote certifications and in turn, Esperanza supports their clinics by completing remote intake for their clients. The NW Region management team rely on her frequently for  covering vacancies around the region.

Esperanza is open minded and flexible, she works closely with her clients to schedule appointments that best fits their needs. Being bilingual in Spanish is another one of her outstanding customer service skills. She possesses a wide range of WIC knowledge including outstanding MOSIAC skills; she completes chart audits for peer reviews and is open to other assignments as they pop-up.

After she completes her WIC duties, she also works for the building management company and sticks around to make sure the building is clean and in outstanding working order.  She is quick to find solutions for the occasional problems that arise with an optimistic and can-do attitude. She is a treasure for the entire NW Region WIC team and for the Cuba community.