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It's time to switch to your new WIC card. Set your PIN before your first shopping trip. 

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How to Apply
WIC Services

Shopping Tips

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Tips for Making Your WIC Shopping Experience Easier

Before you head to the grocery store with your WIC EBT Card, keep these tips in mind to make your shopping experience easier and more enjoyable. 

Shopping Tips

Using the NM WIC EBT card:

  • Keep the NM WIC EBT Card in a safe place so you have it when you need to shop. 
  • Use all the benefits before the end of the month. Any food benefits left on the WIC EBT card don’t roll over to the next month.
  • If the WIC EBT card doesn’t work, call your WIC clinic.
  • If you lose or misplace the NM WIC EBT Card, you can call your WIC clinic to learn about the options to replace, or more information can be found here: Online EBT | New Mexico WIC

    Using the card reader at the grocery store:

    • Ask the cashier before they start scanning your groceries for a beginnng balance receipt.
    • Tell the cashier a NM WIC card will be used to pay for all or part of the purchase.
    • The cashier will let you know when to swipe your card and enter your PIN.

    If foods don’t scan at the register: 

    • Check the size and brand against the NM WIC Foods Shopping Guide or use your myWIC app Shopping features.
    • Be sure there are enough benefits left on the EBT card for the item.
    • If the item should be covered by WIC benefits, please write down or take a picture of the item (including the UPC code), and send to the NM WIC Vendor Team at doh-wic_vendorsection@state.nm.us.  (Please be sure to include return contact information in the email.)
    • If you have any problems at the grocery store, call 505-469-0929 or email doh-wic_vendorsection@state.nm.us.

     

    Check and save all store receipts:

    • Check the “Items Purchased” on the receipt.
    • Make sure all WIC foods that were bought are on the receipt.
    • Save the receipt(s)!! The receipt(s) will show beginning benefits balance, the total WIC purchase, and what benefits are left on the WIC EBT card.